Frequently Asked Questions

Frequently Asked Questions2020-06-25T03:23:54-04:00
What will Dr. Pope’s role be in my pet’s cancer care?2020-06-25T03:07:10-04:00

Dr. Pope will be a great addition to your pet’s veterinary team. Usually our non-cancer patients have a primary veterinarian and Dr. Pope comes in to help with the integrative/supplementation/supportive side of things. For our cancer patients who are undergoing chemo or radiation, they usually have a primary veterinarian, a conventional oncologist, and Dr. Pope as their integrative oncologist to help with the integrative side of their treatment.

How can acupuncture help my pet?2020-06-25T03:02:14-04:00

Significant amounts of research exist proving the benefits of acupuncture for minimizing side effects of chemotherapy in people. Acupuncture has been shown to reduce chemotherapy induced nausea, vomiting and diarrhea. It has also been shown to improve white blood cell counts and minimize delays in treatments due to blood work changes. Additionally, it can help with joint paint, back pain, as an appetite stimulant, and any other way in which to help make your pet feel better.

When should I schedule a recheck appointment?2020-06-25T03:05:39-04:00

It is best to schedule a recheck any time there has been any change in your pet’s condition, any change in your pet’s radiation or chemo protocol, if you have any new concerns, if you would like Dr. Pope to review new lab work/diagnostics, or if it has been over a month since your pet was last seen. Dr. Pope will also usually let you know after each appointment when she would like to see your pet next.

Why would my pet need a recheck?2020-06-25T03:09:04-04:00

Usually pets need rechecks because Dr. Pope’s protocols may change as your pet’s condition changes.

Will my pet’s insurance company cover consultations and/or procedures?2020-06-25T03:07:51-04:00

As we do not work directly with pet insurance, we suggest checking directly with your insurance company to see if they cover our visits, supplements and/or treatments.

Can Dr. Pope review my pet’s bloodwork from another vet?2020-06-25T03:09:25-04:00

She can absolutely do this for any patients she has already seen at a recheck appointment or for a diagnostic interpretation fee.

Do you offer phone consultations?2020-06-25T03:06:43-04:00

Due to legal purposes, we are currently unable to offer phone consultations. Dr. Pope cannot legally treat patients she has not physically seen. Therefore, if there are patients that are too far to travel for an in-person consultation, Dr. Pope now offers professional medical history reviews. This process involves Dr. Pope reviewing your pet’s medical history and condition and consulting with your pet’s veterinarian, so that your veterinarian can treat your pet with accordingly. This comes at a fee. If this is something you are interested in, please go to our website and fill out our New Consultation Request to learn more about this option.

Does Dr. Pope see patients at any other practices?2020-06-25T03:13:06-04:00

Yes! Dr. Pope now sees patients at Ryan Veterinary Hospital at the University of Pennsylvania on select Fridays. To find out what days she will be there, contact our office at 732-268-8553.

Do you perform surgical or diagnostic procedures?2020-06-25T03:04:39-04:00

As we are a very small practice that focuses on herbal and alternative treatments, we do not perform large diagnostics such as x-rays, ultrasounds, MRIs, etc. We also are unable to perform any surgical procedures. However, we can draw blood for laboratory diagnostics as well as cytologies, which we send out to a lab for review.

Why can’t I just ask Dr. Pope a quick question (by phone)?2020-06-25T03:09:47-04:00

Dr. Pope is usually in and out of appointments during the day so she usually does not have time to stop and answer questions via phone. If it is a question that she is able to answer quickly and have a technician call with the answer, then she will do that. If it is more complicated, she will usually prefer to have a recheck in order to go over everything in detail. She offers phone rechecks for our patients that live further away at specific times on Mondays only.

Do you have any cancellation fees?2020-06-25T03:08:42-04:00

Yes, we do. As our appointments are limited, if an appointment is cancelled 72 hours or less before the appointment time, we will have to charge a cancellation fee. This also applies if there is a no call or a no show. Please see above for our policy on new consultations.

How long do herbal supplements take to take effect?2020-06-25T03:03:21-04:00

Herbal supplements usually take 4-6 weeks to show their full effect, however, initial responses may be seen in days to weeks. This timing is important to remember when making an appointment for your pet and determining expectations for response times.

Do you carry vaccines or conventional medications?2020-06-25T03:04:10-04:00

We do not. However, Dr. Pope is able to write prescriptions for conventional medications. We are also able to send out blood work for vaccine titers in lieu of vaccines.

Will Dr. Pope work with my pet’s primary vet?2020-06-25T03:07:28-04:00

Absolutely! Dr. Pope has very detailed records and she sends them over to any veterinarian that your pet sees so that they are updated with her protocol and any recommendations.

How long does it take for refill requests?2020-06-25T03:05:18-04:00

As we are a veterinary practice, Dr. Pope may have to approve the refills and our technicians are the ones filling and mailing your prescriptions. Therefore, since both Dr. Pope and the technicians are usually busy with appointments during the day, refills may take 24 to 72 business hours to fill and mail. This may take longer if Dr. Pope is away or if there are any holidays affecting shipping and/or our office hours.

Does your office communicate through email?2020-06-25T03:12:37-04:00

Since we get a lot of emails daily and we do not want to miss an inquiry, we do not do client correspondence via email. If you have a question or need a refill, please call the office at 732-268-8553. For any medical records being send from clients or other practices, we will absolutely receive those via email ([email protected]) or fax (732-852-2483).

How will vitamin C infusions help my pet?2020-06-25T03:06:17-04:00

Intravenous Nutrient Therapy is when vitamins, minerals, and other nutrients are administered directly into the bloodstream through an IV drip, usually over a 4-hour period (longer if a slower infusion is necessary). It is an innovative therapy that supports the resolution of numerous health problems and has been used to treat numerous conditions. For healthy animals, IV Nutrient Therapy can be considered for boosting health and preventing illness. For further information on Vitamin C infusions, please visit our services section of the website.

Do you require a deposit to schedule a new consultation?2020-06-25T03:08:19-04:00

Due to high demand and to the fact that it can take 4-6 weeks to schedule a consultation, we require 50% of the consultation fee as a deposit in order to schedule a consultation. If the appointment is kept, this deposit goes towards the consultation fee the day of the appointment. If the appointment is cancelled under 72 hours before the appointment time, then the deposit is no longer refundable and will be kept as a cancellation fee. If you cancel before the 72 hours, then your deposit can be refunded to you. In order to process the return, you must call the office with time to provide the information necessary to undergo the return.

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